Service Fees

Service Fees

I believe in transparency, value, and trust – which is why I’ve outlined my service fees clearly below. These fees reflect the time, care, and expertise I dedicate to crafting personalised travel experiences, and help ensure I can support you every step of the way. No hidden costs, just honest service designed around you.

Should you have any questions, please get in touch to discuss.

 

✈️ Airfares

Service Fee
International Airfare Booking $125pp (groups of 4 – 10: $100pp)
Trans-Tasman / South Pacific Airfare Booking $100pp (groups of 4 – 10: $80pp)
Australian Domestic Airfare Booking $50pp
Internal flights within country/continent $50pp
Overseas originating airfares $150pp
Round the World Airfares From $200pp
Flight changes after ticket is issued $80pp + applicable airline fees
Frequent Flyer Award Redemption (Qantas) From $150pp

🗺️ Planning & Itinerary

Service Fee
Itinerary Planning Deposit From $150pp*
Visa Processing From $60pp + visa fees
Insurance claim document preparation $150 per itinerary
Proposal packages / reservations From $50

🚂 Transport & Tickets

Service Fee
Train / bus / ferry tickets $20pp
Japan or Europe Rail Pass $40pp
Event / show tickets $20pp

🛳️ Cruises

Service Fee
Cruise Booking $100 per cabin

⚠️ Amendments & Cancellations

Service Fee
Full Itinerary Cancellation $100pp + applicable supplier cancellation fees
After Hours Assistance $80/hour (min. 1 hour) — waived for flight-related emergencies where airfare booking fee was paid.
*not applicable to pre-arranged after-hour appointments

Prices shown are AUD and include GST.

A few important notes:

Airfare Booking Fees cover ticketing plus ongoing flight support pre and post departure — including schedule changes, cancellations, and updates initiated by the airline. Please note that voluntary flight changes or cancellations requested by you are not included and may incur an additional fee.

Supplier fees – any amendment, cancellation, or fare increase fees charged by airlines, hotels, tour operators, cruise companies, or other third-party providers are additional to the above and will always be clearly outlined in your quote.

Service fees are charged to cover the time, research, and support dedicated to your booking from the initial planning stage through to your return home. All deposits, commissions, and service fees are non-refundable. Fees are per person unless otherwise stated.