Cath Graham – Schedule of Professional Service Management rates pp from 01 August 2025

• International Booking $125 pp / $300 per family*
• International Air changes before the ticket is issued No fee*
• International Air changes after the ticket has been issued $250 pp plus any airline fee
  and fare increase*
• Cruise booking $125 per cabin booked
• Group booking air only for 10 or more travellers $125 pp
• Domestic Land only arrangements $125 pp
• Domestic Air Booking $50 pp
• Domestic Air changes before ticket issued no fee
• Domestic Air changes after ticket issued $50 pp plus any airline fee and
  fare increase
• Refund Processing Fee $125 pp plus airline and other operator fees
• Booking Cancellation Fee $100 plus Commission and Booking Fees
  remain Non-Refundable
• Frequent Flyer Award Redemption International $125 pp per ticket
• Frequent Flyer Award Redemption Domestic $125 pp per ticket
• Visa Processing fee $125.00 per passport
• Itinerary planner – redeemable on final payment $250 for one destinaton/4 hours of research. A change in destination will require a separate $250 payment.
  Non-refundable, e.g. if plans are cancelled, this fee is forfeited. If the booking proceeds with me, this is deducted from your final booking payment.
• Amendment fee – applicable any time after the deposit is paid. $125 per change (in addition to provider fees)

* Change and cancellation rates may be higher when airline fees are higher – they are commensurate with the airline requirements 

• Merchant Fee Charges – Below are the merchant fees
• Credit Card Type Credit Card fee including GST
• Visa credit card 1.10% debit card 0.61%
• Mastercard credit card 1.24% debit card 0.61%
• American Express 2.15 %
• Diners Club 2.92%
• Non-Australian Mastercard & Visa card 3.47%

Please note that airline and supplier charges may differ from these card fees. If TravelManagers are required to pay an airline or supplier directly with your credit card, then the merchant fees and other service fees of the airline or supplier will take effect on your booking. At all times, we will endeavour to process your payment in your best interest.

Additional fees may be charged should arrangements be booked and suppliers do not pay agent commissions, such as but not limited to: trains, experiences, tours, theatre tickets, etc. This will be advised prior to bookings and will be noted in any quotes to clients.

If you would like to discuss your booking, please give me a call or drop me an email.