Cath Graham – Schedule of Professional Service Management rates pp from 01 November 2021

  • International Booking $125 pp / $300 per family*
  • International Air changes before the ticket is issued No fee*
  • International Air changes after the ticket has been issued $50.00 pp – $250 pp plus any airline fee
    and fare increase*
  • Cruise booking $125 per cabin booked
  • Group booking air only 10 or more travellers $125 pp
  • Domestic Land only arrangements $75 pp
  • Domestic Air Booking $25 pp
  • Domestic Air changes before ticket issued No fee
  • Domestic Air changes after ticket issued $25 pp – $50 pp plus any airline fee and
    fare increase
  • Refund Processing Fee $65 pp plus airline fees
  • Booking Cancellation Fee $100 plus Commission and Booking Fees
    remain Non-Refundable
  • Frequent Flyer Award Redemption International $100 pp – $250 pp per ticket
  • Frequent Flyer Award Redemption Domestic $50 pp – $150 pp/per ticket
  • Visa Processing fee $88.00 per passport
  • Itinerary planner – redeemable on final payment $250 – $500 (commensurate with itinerary). 
    Non-Refundable e.g. if plans are cancelled,
    this fee is forfeited
  • Amendment fee – applicable any time after deposit paid. $50 – $100 per change (in addition to
    provider fees)

* Change and cancellation rates may be higher when airline fees are higher – they are commensurate with the airline requirements 

  • Merchant Fee Charges – Below are the merchant fees
  • Credit Card Type Credit Card fee including GST
  • Visa credit card 1.43% debit card 0.99%
  • Mastercard credit card 1.46% debit card 0.88%
  • American Express 2.32 %
  • Diners Club 3.10%

Please note airline and supplier charges may differ from these, if TravelManagers are required to pay an airline or supplier direct with your credit card, then the merchant fees and other service fees of the airlines or supplier will take effect on your booking. At all times we will endeavour to process your payment in your best interest.

Additional fees may be charged should arrangements be booked and suppliers do not pay agent commissions, such as but not limited to; trains, experiences, tours, theatre tickets, etc. This will be advised prior to bookings and be noted in any quotes to clients.

If you would like to discuss your booking, please give me a call or drop me an email.

Your personal travel manager