Professional Fees

The impact of Covid-19 on the requirements to travel has been significant and has highlighted the need for support and advocacy of an expert travel professional.


As a Personal Travel Manager your travel is important to me, with 25 years experience my expertise, knowledge and industry connections are invaluable. I am with you every step of your journey, from your initial planning session to your return home. I ensure that every aspect of your trip is safe, worry-free and perfectly matched to you. It’s all part of my personal travel service called the Gold Class Client Experience.


“We were extremely overwhelmed when we started looking into booking our much anticipated family holiday to Europe. A friend recommended Sarena and from the first moment we spoke to her we knew she was going to be the best person to help us with our travel plans. She put our minds at ease and took control of our itinerary whilst always keeping our personal preferences and budget in mind. She took the time to get to know us and to understand exactly what what we wanted.

Sarena has been amazing throughout the whole process. She has helped us plan our holiday from beginning to end and has made the whole process enjoyable rather than stressful. She is extremely knowledgeable about all of our destinations and has been very responsive to all of our questions along the way. The small Itinerary Planning Fee was well worth it as Sarena has taken all the stress off us so we can just enjoy the process of holiday planning. We feel so relaxed leading into our holiday as we know it has been meticulously planned and adapted to suit our family. We are so grateful for Sarena’s help making this a holiday that our family will never forget.” – Desli


“Sarena’s personalised service and attention to detail made our holiday seamless.  Her bespoke approach to planning a trip means your holiday is about you, not what someone else thinks it should be. Nothing was too much trouble and she was always available to attend to any of our needs or changes.  She was an immense support when called upon during an overseas emergency situation – something we will always be grateful for. Paying the Itinerary Planning Fee was worth every cent, Sarena’s genuine passion for what she does, together with her reliability, professionalism, great communication and kindness makes for a great addition to any travel planning”. – Brooke


“Our holiday to Tahiti was a wonderful experience that we will never forget. It was more than we hoped for because it was incredibly well organised by our agent Serena Taylor at Travel Managers! Thank you for your expert understanding of our needs, we were so very impressed!” – Emilia

To read more reviews, click here.


What you can expect from my Gold Class Service


  • 25 years of travel industry experience 
  • Experience in over 30 destinations worldwide
  • 98% client loyalty
  • Always there for you from our initial consultation to your return home
  • Dedicated appointment to personalize your travel experience
  • Designed Itinerary catered to your specific needs and budget
  • Extensive research for your particular travel needs
  • Unlimited consultation and advice
  • Leading industry contacts to elevate your experience
  • Exclusive benefits and amenities available through my preferred providers
  • Every little details taken care of, even the ones you didn’t think of 
  • Professional support while you travel should any unforeseen circumstances arise
  • Creating the most memorable moments and authentic experiences in your destination. 


How does it work ?


The first step is to complete the client intake form. This will allow me to get to know more about your travel requirements, your budget, needs and requests so I can start designing your bespoke itinerary. 

Next, we arrange a consultation via phone or video call to start planning your perfect trip. Once you have completed the form, please book a day and time that suits you on my Calendar.

A travel management fee covers the ongoing management and supervision of all your travel arrangements, from consultation, quotation, bookings and documentation.  The fee is commensurate with my time, expertise, knowledge, and personalized service.  This is payable at the time of our initial consultation.  If you decide not to proceed with your booking and/or travel arrangements are cancelled for any reason, this payment/fee is non-refundable. Please note that airlines do not pay travel agents commission and this is the reason I charge to prepare flight only quotations and bookings.


Bespoke Itinerary Planning Service
Domestic $165
International Itineraries less than 30 days $295
Family Travel, Small Groups and International Itineraries longer than 30 days $395
Flight Only Management Fees
Domestic Airfare Management Service $60
International Airfare Management Service $180
Round the World Airfare Management Service $280
*Fees are exclusive of GST

* You will receive up to three options for flight only itineraries

*Itinerary Planning Service Fees are per Itinerary

*Flight Only Management Fees are per person


Client Intake Form

This form is to be completed to allow me to understand all your travel needs, budget and requests, this helps me design your perfect holiday. Please try to complete as much information as possible. Fill out the form here

Travel Insurance Waiver Form

This form confirms that you have been advised about the importance of travel insurance and do not wish to proceed with a policy through TravelManagers, understanding the risks. It also confirms you understand that fees apply if TravelManagers is requested to supply information, paperwork and/or invoices to your chosen Insurance provider. Fill out the form here.

Acceptance of TravelManagers Terms and Conditions

Before confirming your trip, please read TravelManagers Australia’s terms and conditions. You will need to accept these before we proceed with your booking. Please click here to acknowledge our terms and conditions.

TravelManagers Privacy Policy

In providing us with your personal information you are agreeing that our Privacy Policy will apply to how we handle your personal information and you consent to us collecting, using and disclosing your personal information.

Your personal travel manager