Professional Service Fees

Planning a memorable holiday involves much more than making reservations. My professional fees reflect the time, expertise and personal care involved in researching your options, creating a well-designed itinerary, managing your bookings and supporting you before, throughout, and sometimes after your journey.

The applicable fees will always be confirmed with you before I begin any research or make any bookings.

Planning Your Journey

Service Fee
Journey-planning fee $275 per booking
Complex, extended or group journey planning Quoted individually

The journey-planning fee covers your initial consultation, research and the development of a personalised travel proposal.

It applies to up to four people travelling on substantially the same itinerary. The fee is payable before research begins, is separate from the booking and management fee, and is non-refundable once work has commenced.


Booking and Journey Management

Type of journey Fee
Domestic Australian booking $55 per person
New Zealand booking $110 per person
Essential international booking $275 per booking
Tailored international booking $550 per booking
Complex, extended or group journey Quoted individually

Essential international journey

A relatively straightforward holiday centred around one main travel product, with limited supporting arrangements. Examples include:

  • a cruise with flights and a hotel stay;
  • an escorted tour with flights;
  • flights and accommodation in one destination.

Tailored international journey

A personalised itinerary involving multiple destinations, suppliers or transport arrangements. Examples include:

  • an independent multi-city European holiday;
  • a journey combining flights and rail travel;
  • accommodation, transfers, touring and experiences across several destinations.

Booking and management fees cover the reservation and administration of your arrangements, payment management, preparation of travel documents and my professional support through to the completion of your journey.

Journey-based fees apply to up to four people travelling on substantially the same itinerary. Larger parties or travellers requiring different arrangements will be quoted individually.


Changes, Cancellations and Refunds

Service Fee
Domestic booking change or cancellation $55 per person
New Zealand or international booking change or cancellation $110 per person
Domestic refund processing $55 per booking
New Zealand or international refund processing $110 per booking
Complex or partial refund processing Quoted individually

These fees apply once arrangements have been confirmed and are additional to any amendment, cancellation or refund fees charged by airlines, cruise lines, tour operators, hotels and other travel suppliers.

Where a cancellation requires standard refund processing, only the applicable cancellation fee will be charged. Additional refund-processing fees may apply where multiple suppliers, partial refunds or extensive follow-up are involved. Any additional fee will be explained before the work is undertaken.


Reward Bookings and Visa Assistance

Specialist service Fee
Domestic reward-seat booking or upgrade request From $100 per booking
International point-to-point reward-seat booking From $500 per booking
Complex or multi-city reward itinerary Quoted individually
Visa application assistance $110 per passport

Reward-seat booking fees cover the research and booking of flights using frequent-flyer points. Airline charges, taxes and points requirements are additional.

Visa assistance fees are additional to government, consular, courier and third-party charges. While I can assist with the application process, the decision to issue a visa remains entirely with the relevant government authority.


Important Information

  • All fees are shown in Australian dollars and include GST (where applicable).
  • Fees are payable in addition to the cost of your travel arrangements and any supplier-imposed charges.
  • The applicable professional fees will be confirmed before research or booking work begins.
  • Planning and booking fees are non-refundable once work has commenced.
  • Changes requested after a proposal has been prepared may require additional planning work. Any additional fee will be discussed before proceeding.
  • Supplier amendment, cancellation and refund conditions apply separately.
  • Complex bookings, groups and travellers following different itineraries will be quoted individually.
  • Full details are contained in the TravelManagers Australia terms and conditions and Peace of Mind guarantee.
  • Fee schedules are subject to review

 

Fees updated 8th Sep 2026

Your personal travel manager