Travel starts long before you leave home. Whether it’s for a holiday with loved ones, a bucket list adventure or your next business trip, researching and booking all your arrangements can be time consuming and overwhelming, that’s where I can help!
A non refundable research/commitment fee of $100 per person is payable prior to any quotes being provided. This will be credited towards the booking if you choose to go ahead.
SERVICE | APPLICATION | FEE |
Domestic Booking / change / cancellation | Paid per person, per booking, any combination of service type | $35 |
Trans Tasman Booking / change / cancellation | Paid per person, per booking, any combination of service type | $100 |
International booking – Economy & Premium Economy | Paid per person, per booking, any combination of service type | $200 |
International booking – Business & First | Paid per person, per booking, any combination of service type | $300 |
International changes / cancellations | Paid per person, per booking and applied after ticketing | $100 |
Ticket Refund | Per ticket | Domestic – $40 |
International – $100 | ||
After Hours Service | Per phone call/email – charged in addition to the standard applicable fee | $150 |
Frequent flyer redemption and upgrade requests | Frequent flyer upgrades & reward bookings | Domestic – $100 |
International point to point $200 | ||
Complex – POA | ||
Visa processing | Charged per passport, in additional to consular and courier fees | $100 |
SERVICE | APPLICATION | FEE |
Domestic Booking / change / cancellation | Paid per person, per booking, any combination of service type | $25 |
Trans Tasman Booking / change / cancellation | Paid per person, per booking, any combination of service type | $80 |
International booking – Economy & Premium Economy | Paid per person, per booking, any combination of service type | Point to point – $80 |
Multi-stop – $120 | ||
Land only – $35 | ||
International booking – Business & First | Paid per person, per booking, any combination of service type | Point to point – $150 |
Multi-stop – $200 | ||
International changes / cancellations | Paid per person, per booking and applied after ticketing | Point to point -$80 |
Multi-stop – $100 | ||
Land only – $35 | ||
Land chargeback fee | Hotel / Car / Transfer charged back to account, per supplier invoice | $25 |
Ticket Refund | Per ticket | Domestic – $40 |
International – $100 | ||
After Hours Service | Per phone call/email – charged in addition to the standard applicable fee | $80 |
Frequent flyer redemption and upgrade requests | Frequent flyer upgrades & reward bookings | Domestic – $50 |
International point to point $100 | ||
Complex – POA | ||
Visa processing | Charged per passport, in additional to consular and courier fees | $100 |
FOR APPROVED ACCOUNTS ONLY | ||
Credit Account account keeping fee | Applied monthly to total value outstanding (approved accounts only) | 2% |
Late payment fee | Applied monthly to total value overdue, in addition to account keeping fee | 2% |