Chris Scott – Service Fees

Travel starts long before you leave home. Whether it’s for a holiday with loved ones, a bucket list adventure or your next business trip, researching and booking all your arrangements can be time consuming and overwhelming, that’s where I can help!

  • Fees are in addition to any applicable third party supplier fees
  • All fees are exclusive of GST, and credit card merchant fees
  • Professional Service fees outlined below may be applied with discretion to your booking
  • These fees are charged to cover time, research and support for the duration of your itinerary planning through to travel
  • Prices are per person unless stated otherwise
  • All deposits, commissions and fees are non-refundable
  • For further information, please see our terms and conditions and Peace of Mind guarantee
  • Fee schedules are subject to review every six (6) months

Schedule of Fees for Retail/Leisure bookings

A research/commitment fee of $100 per person is payable prior to any quotes being provided. This is in addition to any of the fees listed below and is non refundable.

SERVICE APPLICATION FEE
Domestic Booking / change / cancellation Paid per person, per booking, any combination of service type $35
Trans Tasman Booking / change / cancellation Paid per person, per booking, any combination of service type $100
International booking – Economy & Premium Economy Paid per person, per booking, any combination of service type $150
International booking – Business & First Paid per person, per booking, any combination of service type $250
International changes / cancellations Paid per person, per booking and applied after ticketing $100
Ticket Refund Per ticket Domestic – $40
International – $100
After Hours Service Per phone call/email – charged in addition to the standard applicable fee $150
Frequent flyer redemption and upgrade requests Frequent flyer upgrades & reward bookings Domestic – $100
International point to point $200
Complex – POA
Visa processing Charged per passport, in additional to consular and courier fees $100

 

Schedule of Fees for Corporate accounts

SERVICE APPLICATION FEE
Domestic Booking / change / cancellation Paid per person, per booking, any combination of service type $25
Trans Tasman Booking / change / cancellation Paid per person, per booking, any combination of service type $80
International booking – Economy & Premium Economy Paid per person, per booking, any combination of service type Point to point – $80
Multi-stop – $120
Land only – $35
International booking – Business & First Paid per person, per booking, any combination of service type Point to point – $150
Multi-stop – $200
International changes / cancellations Paid per person, per booking and applied after ticketing Point to point -$80
Multi-stop – $100
Land only – $35
Land chargeback fee Hotel / Car / Transfer charged back to account, per supplier invoice $25
Ticket Refund Per ticket Domestic – $40
International – $100
After Hours Service Per phone call/email – charged in addition to the standard applicable fee $80
Frequent flyer redemption and upgrade requests Frequent flyer upgrades & reward bookings Domestic – $50
International point to point $100
Complex – POA
Visa processing Charged per passport, in additional to consular and courier fees $100
FOR APPROVED ACCOUNTS ONLY
Credit Account account keeping fee Applied monthly to total value outstanding (approved accounts only) 2%
Late payment fee Applied monthly to total value overdue, in addition to account keeping fee 2%

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