Chris Scott – Service Fees

Travel starts long before you leave home. Whether it’s for a holiday with loved ones, a bucket list adventure or your next business trip, researching and booking all your arrangements can be time consuming and overwhelming, that’s where I can help!

  • Fees are in addition to any applicable third party supplier fees
  • All fees are exclusive of GST, and credit card merchant fees
  • Professional Service fees outlined below may be applied with discretion to your booking
  • These fees are charged to cover time, research and support for the duration of your itinerary planning through to travel
  • Prices are per person unless stated otherwise
  • All deposits, commissions and fees are non-refundable
  • For further information, please see our terms and conditions and Peace of Mind guarantee
  • Fee schedules are subject to review every six (6) months

Schedule of Fees for Retail/Leisure bookings

A non refundable research/commitment fee of $100 per person is payable prior to any quotes being provided. This will be credited towards the booking if you choose to go ahead.

SERVICE APPLICATION FEE
Domestic Booking / change / cancellation Paid per person, per booking, any combination of service type $35
Trans Tasman Booking / change / cancellation Paid per person, per booking, any combination of service type $100
International booking – Economy & Premium Economy Paid per person, per booking, any combination of service type $200
International booking – Business & First Paid per person, per booking, any combination of service type $300
International changes / cancellations Paid per person, per booking and applied after ticketing $100
Ticket Refund Per ticket Domestic – $40
International – $100
After Hours Service Per phone call/email – charged in addition to the standard applicable fee $150
Frequent flyer redemption and upgrade requests Frequent flyer upgrades & reward bookings Domestic – $100
International point to point $200
Complex – POA
Visa processing Charged per passport, in additional to consular and courier fees $100

 

Schedule of Fees for Corporate accounts

SERVICE APPLICATION FEE
Domestic Booking / change / cancellation Paid per person, per booking, any combination of service type $25
Trans Tasman Booking / change / cancellation Paid per person, per booking, any combination of service type $80
International booking – Economy & Premium Economy Paid per person, per booking, any combination of service type Point to point – $80
Multi-stop – $120
Land only – $35
International booking – Business & First Paid per person, per booking, any combination of service type Point to point – $150
Multi-stop – $200
International changes / cancellations Paid per person, per booking and applied after ticketing Point to point -$80
Multi-stop – $100
Land only – $35
Land chargeback fee Hotel / Car / Transfer charged back to account, per supplier invoice $25
Ticket Refund Per ticket Domestic – $40
International – $100
After Hours Service Per phone call/email – charged in addition to the standard applicable fee $80
Frequent flyer redemption and upgrade requests Frequent flyer upgrades & reward bookings Domestic – $50
International point to point $100
Complex – POA
Visa processing Charged per passport, in additional to consular and courier fees $100
FOR APPROVED ACCOUNTS ONLY
Credit Account account keeping fee Applied monthly to total value outstanding (approved accounts only) 2%
Late payment fee Applied monthly to total value overdue, in addition to account keeping fee 2%

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