“Every so often and if you are very lucky, you are fortunate enough to come across a great person that consistently goes above and beyond to serve your business. For AMS Group, this is Di Yates at TravelManagers Australia. Through rain, hail, or shine, AMS Group have staff moving across Australia (and overseas) on a 24/7 basis for routine and emergency works, with AMS Group travel plans often being reworked due to unplanned works, staff welfare, and in more recent times, the ever changing COVID-19 restrictions. Di Yates takes all above in her stride and day in and day out, Di provides a highly professional service underpinned by a wonderfully positive attitude and a very big smile. This great service makes a massive difference to our operations, customer service, and our staff safety and well being. #Kudos to you Di, It's incredible how often you exceed expectations #GoingAboveAndBeyond ”
Simon - Australian Maritime Systems Group
“Di has arranged my travel needs for over 15 years, providing me the best outcome within my budget, and whilst I'm travelling keeps me updated with any scheduling changes that may occur and always provides an outstanding level of service.”
Colin Frankland - XYZ Technology P/L
“You are the most fantastic PTA I’ve ever encountered, you are an absolute pleasure to work with and chat to at all times from anywhere in the world you have been there to assist. In all the years I’ve travelled there hasn’t been many like you- you’re a champ.”
Russell Callaghan - Heinz Australia
“Thank you so much for everything over the many years, you have been wonderful. It has been really nice chatting with you and working with you, the way you turn around the bookings is amazing and today was just an example of that”
Elaine Shaw - Heinz Australia
“Thank you for your wonderful assistance in organizing my trip to the US. Having my own PTM made this best trip I have ever had and I owe that to you. So expect calls from my friends and family .. the secrets out!!”
Jamie Thompson - IMG Australia
““What can I say about Di, other than, she is an absolute queen! For someone who has never travelled overseas without a teacher or parent, Di made this experience super easy and stress free! With 3 months up my sleeve, a list of places I wanted to travel to and sights I wanted to see, Di made it her mission to ensure I achieved everything I wanted to, in the cheapest, easiest and most logical manner - keeping in mind my specific requests (eg Christmas in Prague, and a budget to stick to!). Flights, train tickets, insurance and accommodation - Di had it all sorted. In the unfortunate event of an emergency back home in Australia - Di had me back in Melbourne, from the middle of no where in Switzerland, within 27 hours of receiving the call. I truly cannot thank Di enough for the incredible trip she helped me plan, and for getting me home to be with my loved ones at a time of loss and grief. I will forever grateful. Di planned a trip that a 21 year old loved, and her parents were comfortable with. I couldn’t recommend Di enough, and she will definitely be the first one I turn too, for all future travel advice and planing!!””
Bayley, 21 Melbourne
