Having your own Personal Travel Manager..

What do I do? 

As your personal travel manager (PTM), my mission is to help turn your travel dreams into a reality. Whether it’s a trip to see loved ones, a bucket list adventure or a well deserved holiday to relax and unwind, I can help you plan the perfect trip while navigating all the requirements of making it happen. 

Drawing on my years of personal adventures together with my expertise, knowledge and industry connections, I can take care of every aspect of your holiday from start to finish to ensure your experience is seamless, efficient and whole lot of fun. 

Not only will I help prepare you for departure, but I’ll be there in the background to support you should anything unexpected arise during your travels. Airline time change? No problem! Let me handle that while you go and enjoy the destination you’re in. I’ll also be the first person to put my hand up when you return home and want to show off your 5,000 photo powerpoint presentation. It genuinely brings me so much joy to hear & see your adventures. 

If you’d like to read a bit more about me, click here.

If you are interested to read reviews from some of my clients, please click here. 

How does it work? 

First things first, let’s get to know each other. We’ll arrange a 15 minute obligation free phone appointment to chat about what you have in mind for the trip and to ensure I’ll be the best PTM for you. 

If you’re happy to proceed, I’ll ask you to complete a Client Profile Form for each traveller and to pay your itinerary planning fee (may vary depending on your holiday plans). Once that’s paid, we’ll organise a full consult, either over a coffee or via phone to start planning your dream trip. 

What is the itinerary planning fee? 

Great question, and one I’m very glad you asked.

My approach to travel planning is personalised and collaborative. I take the time to discuss your preferences, requirements and dreams before putting that into a customised itinerary document that can be accessed, and edited by yourself at any time! This fee covers my time, expertise and knowledge whilst creating your itinerary.

What is included in your itinerary planning fee;

  • A full customised itinerary presented in a collaborative & colourful Google Doc.
  • Destination information, hot tips and all travel arrangements required and discussed during our initial consultation.
  • Visa & travel insurance advice.
  • Emergency assistance when travelling (please note, I am unable to assist with any independent bookings – arrangements not booked with me)
  • Three revisions of your itinerary*
  • 5 weeks of personalised service to ensure we have plenty of time to create your dream trip!
  • Travel documents either printed or sent electronically (whichever you’d prefer)
  • THE BEST BIT? Your itinerary planning fee will be redeemed upon final payment of your trip**

*Any changes to your travel destination or further revision of your itinerary (past the initial three revisions) will incur additional charges.

**On final payment of your trip (with a minimum of 70% of travel plans being booked with me), your itinerary planning fee can be redeemed in full. If you decide not to proceed with your booking and/or travel arrangements are cancelled for any reason, this payment/fee is non-refundable.

Client Profile Form + Travel Planning

Ready to start travel planning? Please complete this Client Profile Form for each traveller. 

All done? Fantastic – thank you so much! Now it’s time for the fun stuff…

From here, we’ll start with your flight options and an overview of your itinerary plan so we can finalise dates & day allocations for each location (more so for those larger itineraries). Once established, I’ll start liaising with suppliers and my network of destination specialists to create your full itinerary. Depending on the size of your trip, please allow between 4-10 business days for your itinerary to be sent through.

I love for my clients to be involved however much they’d prefer, so if you see or hear of anything that you’d like included in your itinerary, please send it through!

Service Fees

Please see an overview of my service fees below. Should you have any questions or concerns, please don’t hesitate to contact me to discuss. 

  • International Air booking**: $125pp (reduced to $100pp for groups of 4+),
  • International Air changes after ticket is issued: $80pp
  • Trans-Tasman/South Pacific Air Booking**: $80pp
  • Australian Domestic Air booking: $50pp
  • Domestic Air changes after ticket is issued: $50pp
  • Domestic tickets in other countries: $50pp
  • Booking Cancellation: Booking fees charged are non-refundable.
    Your quote will include any applicable supplier cancellation fees.
  • Full itinerary cancellation (after booking): from $100pp.
  • Frequent Flyer Award Redemptions – Not available at this time
  • Visa Processing fee: From $60 per visa
  • Overseas originating travel: $125pp
  • Itinerary planner – paid upfront, non-refundable should you wish to not go ahead however is redeemable on final payment of the itinerary: From $150pp
  • Train tickets / Event tickets / Show tickets etc: $30pp
  • After Hours Assistance (not applicable to pre-arranged after-hours appointments): $60 per hour, minimum 1 hour. *not charged should you require assistance with flights where the Air Booking Fee was paid.

Prices shown are AUD.

Air Booking Fees – any airfare booking fee covers the ticketing fee plus assistance for any flight concerns pre & post departure (e.g time changes, flight cancellations or updates).

Any fees from airlines & suppliers* including amendment fees, cancellation fees or fare increases are additional to the above.

*Supplier refers to hotels, tour operators, cruise or tour companies or any other third-party land arrangements.

Travel Insurance Waiver Form

This form confirms that you have been advised about the importance of travel insurance and do not wish to proceed with a policy through TravelManagers, understanding the risks. It also confirms you understand that fees apply if TravelManagers is requested to supply information, paperwork and/or invoices to your chosen Insurance provider. Fill out the form here.

Pre-Departure Travel Checklist

When preparing for your upcoming trip, please make sure you’ve ticked everything on this checklist for you and your travelling companions before you go. If there’s anything you aren’t sure about, please ask me for assistance. Pre-Departure Checklist

Acceptance of TravelManagers Terms and Conditions

Before confirming your trip, please read TravelManagers Australia’s terms and conditions. You will need to accept these before we proceed with your booking. Please click here to acknowledge our terms and conditions.

TravelManagers Privacy Policy

In providing us with your personal information you are agreeing that our Privacy Policy will apply to how we handle your personal information and you consent to us collecting, using and disclosing your personal information.

Your personal travel manager