“I decided to take my two boys on their first overseas holiday to Bali with friends from Interstate. After spending hours online and not being very successful, I called upon Helen for advice. Well, blow me down, within hours I had a multitude of options and prices for our holiday! Helen planned a week for 2 families in Bali including joint flights, accommodation and day trips with guides. It all unfolded seamlessly and we had the best holiday ever! She was an absolute treasure to deal with, was extremely professional and accommodating. The whole trip was beyond expectation, with exceptional value for money. Helen is now on speed dial for all my future travel adventures!”
Tracey L
“In September my family of 4 had a terrific 2 week holiday in Japan. We knew very little about Japan which made even coming up with an itinerary challenging! Having had a great skiing holiday in New Zealand the year before, all organised by Helen, I decided to see if she could help. She was fantastic, she quickly produced a number of possible itineraries including sights which she thought would appeal to our 12 and 14 year old boys! The hotels Helen found for us in Tokyo and Kyoto were great and extremely well located. Helen also found 2 fabulous traditional guesthouses to stay in in the mountains and organised our rail passes and our flights. I will definitely be booking our next trip with Helen. Thankyou”
Madeleine
“I'm using you for all holidays in future!!! You are so organised it just makes it so much easier.”
Steph
“Helen, thank you so much for organising my recent overseas trip and taking care of all the details. Your passion, expertise, personal care and suggestions to my specific interests was much appreciated. It was such a pleasure dealing with you and I’m looking forward to planning many more wonderful trips.”
Christine
“We had our first big overseas family holiday coming up. We planned to stop off in Japan to break the trip but knew absolutely nothing about travelling there, particularly with young kids. A friend recommended I contact Helen. What a fabulous recommendation it turned out to be! Helen's suggestions for hotels in Japan were spot on. Her knowledge of interesting, varied and fun activities to do with kids meant we had a wonderful week in Japan. Her attention to detail was exceptional. She recommended an airport hotel to minimise stress in catching a morning flight from Japan to London, had us arriving at London City to avoid the crowds of Heathrow and found us excellent deals on flights and car hire. She was a delight to deal with and I recommend her to all my friends planning trips now!”
Sarah O
“My three oldest friends and I had been saving for five years to go on a trip together to celebrate turning 50. We were looking for something unique to do together and we wanted to go somewhere none of us had been. One day an advert for the Big Red Bash popped up on my friend's Facebook page and within a day we had tickets to go to the rock concert in Birdsville. Perfect! Just up our alley. Now we just needed to get there. It looked quite straight forward online. Fly to Adelaide. Hire an RV and drive to Birdsville. Little did we know it just wasn't that simple. We could only hire a 4WD for the trip to Birdsville. In April, Britz ceased hiring 4WDs out of Adelaide. None of the other providers were able to meet our needs. Where you could pick up and drop off the vehicle was very limited, there were surcharges and all sorts of insurance excesses and rules that we didn't understand. After consulting with the 4BIRDS2BIRDSVILLE crew, I asked Helen from Travel Managers to help us out. She was fantastic and quickly began researching what we could and couldn't do, and as importantly, came up with some innovative ways to get our $7000 excess on the vehicle down to nothing and ensure we were all personally covered for the trip. This was very important to us when we handed back the vehicle with a badly cracked and chipped windscreen and there was no charge. It was a huge piece of mind to know that Helen's expertise was helping to give us the best result in terms of organising everything we needed in a vehicle and ensuring that all the other terms of conditions had been read and considered. Towards the end of the booking process we realised that we need another day's car hire and Helen worked with the third party provider to secure that for us. It was a big deal because it was not initially available to us. In fact I doubt we would have successfully been able to hire a 4WD at all for this period had we not had Helen's network of suppliers because we were continually being told there was nothing available. Helen then organised return flights to Alice Springs and one night's accommodation as part of that deal. We were just so excited that we could go on this outback adventure together and do it the way we wanted to. The 4WD was almost new and was packed with a fridge and all of the cooking and sleeping equipment we needed. It had a bed on the roof and another tent attached to it underneath. We had the best time ever. We saw the most amazing scenery and wildlife on both the Oodnadatta and Birdsville tracks, met some true characters of the outback and most importantly had a safe, happy and really fun time together to celebrate 40 years of friendship. Oh, and the Big Red Bash was a blast as well! Thank you so much Helen.”
Natalie R
“We were put on to Helen from a friend of ours and ever since then which is approximately 7 years we have used Helen, extensively and exclusively as our travel agent. From our trips to Canada, America and Europe she has been a godsend and a fountain of knowledge. Our last trip was a trip through Europe for 8 weeks. From London - Budapest - Dubai and places in between nothing was a problem for Helen, the boutique hotels she choose for us were sensational, the tours organised in particular our WW1 tour through the Somme was both enlightening and emotional. Even our VFT train trips through Europe which she had organised using Eurail passes took the pressure off us, all we had to do was get to the station on time, and even then all we had to do was check out of our hotel and there would be our car ride waiting to take us to the station. Travelling knowing that Helen has organised everything gave us peace of mind and also knowing that Helen was only a phone call away if anything went wrong was comforting. We would have no hesitation in recommending Helen for any trip, in fact I think that you are doing yourself a disservice if you don't seriously consider Helen for all your travel needs ”
Alf & Jan
