Paula Albers – Services and Fees

Travel starts long before you leave home. Whether it is a holiday with loved ones, a bucket list adventure or your next business trip, researching and booking your arrangements can be time consuming and overwhelming.
Leave that to me, your personal travel manager.

Below is a transparent breakdown of the professional service fees that support the time, expertise and care that go into your itinerary from planning to your safe return home.


Plan to Go and Travel Management Fees

These fees cover complete itinerary design, quoting, research, booking management, emergency support while travelling and access to your personalised travel app.

Plan to Go Fee (including GST)
Pricing varies depending on itinerary complexity. Please send an outline of your travel plans and I will email a proposal with the exact fee.

Examples

Itinerary Type Description Fee
Example 1 One destination such as Bali including flights, accommodation, transfers and activities $200
Example 2 One destination such as Japan requiring complex planning including trains, ski rentals, snow packages, tickets, accommodation and flights $350
Example 3 Multi destination itinerary such as a 6 week Europe trip including car hire, trains, cruises, ferries, transfers, accommodation, flights and activities $550

 


Airfare Only Services

Some travellers prefer to book only their flights. My Airfare Only Service Fee covers full management of your booking from the moment your ticket is issued until you return home.

This includes monitoring your reservation for airline schedule changes, supporting you in the event of lost or delayed baggage, and handling any ticketing issues that arise. This personalised support sets you apart from booking on online platforms with no call centres or dedicated assistance.

Service Fee
Domestic Air Booking $40 per person
New Zealand Air Booking $65 per person
International Air Booking (subject to complexity and booking class) From $100 per person
Round the World Airfares From $150 per person
Airfare changes after tickets have been issued From $75 plus airline fees and any fare or tax difference

 


Frequent Flyer Services

Service Fee
Frequent Flyer Award Redemption Domestic $65
Frequent Flyer Award Redemption International $150

 


Refunds and Visa Services

Service Fee
Refund Processing $65 per hour (minimum 1 hour)
Visa Processing Fee $85 per visa
Travel insurance claim statement (if insurance not purchased through TravelManagers) From $150 per claim

 


Booking Management

Service Fee
Cruise Booking Management $100 per cabin
Train tickets, event tickets, show tickets and similar $44
Changes made after deposits are paid (hotels, cars, tours, cruises etc) $50 per change

 


After Hours Service

After Hours Service (Fridays, weekends and 4 pm to 9 am Monday to Thursday)
This fee applies to voluntary changes that cannot wait until business hours.
$120 per hour, minimum 1 hour

In the event of a genuine emergency outside your control, this assistance is covered under your Plan to Go or Flight Management Fee.


Important Notes

Professional service fees listed above may be applied with discretion.
These fees cover the time, research and support required from the beginning of your itinerary planning through to your travel.

All deposits, commissions and service fees are non refundable.
Prices are per person unless stated otherwise.
Fees listed are in addition to supplier charges.

For full details, please refer to our Terms and Conditions.

Your personal travel manager