Travel starts long before you leave home. Whether it is a holiday with loved ones, a bucket list adventure or your next business trip, researching and booking your arrangements can be time consuming and overwhelming.
Leave that to me, your personal travel manager.
Below is a transparent breakdown of the professional service fees that support the time, expertise and care that go into your itinerary from planning to your safe return home.
These fees cover the time, expertise and ongoing support involved in designing and managing your holiday—from the initial research and quoting through to your return home.
This includes itinerary planning and booking management of flights, accommodation, transfers, car hire, cruises, day tours, rail tickets and rail passes, along with seat selection, meal requests and other special requests. It also covers supplier liaison, managing payment deadlines, preparing your travel documents, pre-departure guidance, access to your personalised travel app and emergency support while travelling.
Travel arrangements are charged separately. Additional fees may apply for amendments, cancellations and after-hours assistance.
Plan to Go Fee (including GST)
Pricing varies depending on itinerary complexity. Please send an outline of your travel plans and I will email a proposal with the exact fee.
| Itinerary Type | Description | Fee |
|---|---|---|
| Example 1 | Planning and booking management of a single-destination holiday, such as Bali, including flights, accommodation, transfers and activities. | $200 |
| Example 2 | Complex planning and booking management of a single-destination holiday, such as Japan, including flights, accommodation, trains, ski hire, snow packages and attraction tickets. | $250 |
| Example 3 | Complex planning and booking management of an extended, multi-destination holiday, such as a six-week Europe trip, including flights, accommodation, car hire, trains, cruises, ferries, transfers and activities. | $350 |
Airfare-only bookings are not typically part of my travel planning services, as my focus is on managing complete travel itineraries and packages.
However, in some circumstances I may be able to assist with an airfare-only booking. Where accepted, an Airfare Only Service Fee applies and covers the professional management and support of your flight booking from ticketing through to your return home.
This includes monitoring your reservation for airline schedule changes, assistance with issues, and support in the event of flight disruptions or lost or delayed baggage.
Airfare-only bookings are accepted at my discretion and are subject to availability.
| Service | Fee |
|---|---|
| Domestic Air Booking | $40 per person |
| New Zealand Air Booking | $65 per person |
| International Air Booking (subject to complexity and booking class) | From $100 per person |
| Round the World Airfares | From $150 per person |
| Airfare changes after tickets have been issued | From $75 plus airline fees and any fare or tax difference |
| Service | Fee |
|---|---|
| Frequent Flyer Award Redemption Domestic | $65 |
| Frequent Flyer Award Redemption International | $150 |
| Service | Fee |
|---|---|
| Refund Processing | $65 per hour (minimum 1 hour) |
| Visa Processing Fee | $85 per visa |
| Travel insurance claim statement (if insurance not purchased through TravelManagers) | From $150 per claim |
| Service | Fee |
|---|---|
| Cruise Booking Management | $100 per cabin |
| Train tickets, event tickets, show tickets and similar | $44 |
| Changes made after deposits are paid (hotels, cars, tours, cruises etc) | $50 per change |
After-hours periods:
Saturday, Sunday and Monday – All day/Night
Tuesday to Friday – 4:00pm to 9:00am
The After Hours Service Fee applies to voluntary changes or requests that cannot wait until normal business hours (Tues-Friday 9am-4pm)
The fee also applies where a change could reasonably have been requested during previous business hours but is instead submitted after hours and requires urgent attention.
After Hours Service Fee: $120 per hour, with a minimum charge of one hour.
In the event of a genuine emergency outside your control, after-hours assistance is included as part of your Plan to Go or Flight Management Fee.
Cancellation Fee
A $300 per person cancellation fee applies if you choose to cancel your travel arrangements. This is in addition to any cancellation fees, penalties or non-refundable amounts charged by airlines, hotels, cruise lines, tour operators or other suppliers.
All planning, management and professional service fees are non-refundable.
Prices are per person unless otherwise stated.
All fees are in addition to any applicable supplier charges.
For full details, please refer to our Terms and Conditions.
