“I first met Pauliina Kelly some years ago when she paid a courtesy call to the Embassy of Finland. She was very enthusiastic, with a bubbly personality, and seemed to thoroughly enjoy what she was doing. For the past nine months or so, Pauliina has taken care of all our bookings, both domestic and international. I have found her to be very knowledgeable, always trying to get the best available price, and very quick to respond to requests. If there is something that she is not sure of, which certainly doesn’t happen often, she will always do her best to find out. I find Pauliina a pleasure to deal with, nothing is too much trouble, and I have every confidence in her.”
Mrs Erika Claasz JP
“I just wanted to thank you for organising the BEST holiday we've had so far! Bali was just magic and we will definitely be going back!!! The holiday, accommodation, flights, transfers all went smoothly and the hotel was amazing! We are still on a high talking a about it! Pity we have to get back to reality quick smart!! Thanks again.”
Nat Munoz
“We have travelled extensively over the last 25 years. But since Pauliina has been making our travel arrangements,every suggestion that she has made has ensured that our holidays have been enjoyable and trouble free.She appears to have a comprehensive knowledge of all aspects of the travel industry.”
Hans and Brenda
“Thank you again for everything you have done!! You are amazing and I really appreciate you putting this trip together for me! I can't think why anyone would go through the stress of booking everything themselves when you make it so easy, stress-free and such a wonderful experience all round!”
Amy Cuddihy
“Just wanted to say a big 'thank you' from all of us for the excellent itinery you put together for us. Everything went to plan and we thoroughly enjoyed ourselves.”
John Lockwood
“It was an absolute pleasure dealing with Pauliina. She restored my faith (after some less than happy travel booking experiences) and made the whole experience seamless and trouble-free. We loved exploring Japan - the guidance and help provided by travel manager Pauliina Kelly and Mihoko, the Japanese agent was incredible. Every question answered, and their recommendations and advice was timeous and invaluable. We left feeling excited and happy, and we returned to Australia happy and tired (but in a good way). We will be booking future family holidays with Pauliina.”
From the Jolly/Munstermann Travellers
