It’s necessary to adapt my business to align with industry standards, with the introduction of a Travel Commitment Deposit, payable prior to any research or trip design commencing. This is a deposit to secure my expert professional travel services, with the Travel Commitment Deposit built into your package cost.
This deposit confirms your commitment to working together with me as your Personal TravelManager and finalising your travel plans.
The Travel Management Fee relates to all aspects of the booking and management process of your trip. It covers many things, including sharing with you my time, expertise and knowledge; researching the best options for you, confirmation of Border Entry requirements for you; confirmation of Immunisation and Border Entry requirements; destination information and first-hand travel knowledge; monitoring of your trip for any changes to your plans or requirements; preparation of your Travel Documents.If for any reason you do not proceed with the trip in full, or it is cancelled, this deposit becomes non-refundable.
A Travel Management Commitment Fee of $250 per booking would be payable at the time of quote request.
The following link provides a list of travel management services which are implemented for bookings from 01 July 2019:-
Upon payment of deposit, this confirms you have read and accepted the Terms & Conditions as set out by TravelMangers Australia.
Prices shown are AUD excluding GST. The travel management fees listed above will be applied using discretion and in consideration of each client’s circumstances. We reserve the right to pass on any other ad-hoc fees as charged by airlines or suppliers. *Supplier refers to hotels, tour operators, cruise or tour companies or any other third-party land arrangements Any fees from airlines & suppliers including amendment fees, cancellation fees or fare increases are additional to the above. Once your booking is confirmed by suppliers, if cancelling for any reason, in addition to supplier* charges advised at time of booking, all commissions, deposits, booking and service fees are non-refundable. All deposits, fees and commissions are non-refundable
A copy of the TravelManagers Terms and Conditions can be found by visiting the following link http://www.travelmanagers.com.au/terms-and-conditions/ .
Certain countries and Principals require that travellers be vaccinated against specific infection (including but not limited to COVID vaccinations) and/or diseases. TravelManagers strongly recommends that you check with your doctor and the Embassies of countries to which you are travelling to with respect to any health requirements. Travel and entry requirements are constantly evolving. Whilst your personal travel manager will assist you in navigating these travel requirements, you are ultimately responsible for all medical & travel-related documentation required by state, federal or international authorities that allow entry or exit into their state, territory, return to Australia or overseas travel from Australia to another country. You should ensure that you have satisfied yourself that you have all the required documents before booking your travel and keep yourself up to date on any changes to these requirements. Please refer to the Smart Traveller Website. You authorise TravelManagers Australia to store a copy of your COVID vaccination certificate and forward to any Principal as reasonably required. You acknowledge that your failure to produce a copy of a valid COVID vaccination certificate may lead to your booking being cancelled and as a result, you may incur cancellation fees which will be subject to the Principals’ terms and conditions as well as the fee’s outlined in clauses 5.2 and 5.3 in the TravelManagers Terms and Conditions.
The travel arrangements you have requested are being booked whilst there are current travel bans in place for Australians to travel internationally until further notice. It is your sole responsibility to ensure you have the correct permission to enter a state or territory or to depart or re-enter Australia. You are also responsible for all medical & travel-related documents required by state, federal or international authorities that allow entry or exit into their state, territory, return to Australia or overseas travel from Australia to another Country. Your change and cancellation fees for this trip are listed within your itinerary. All deposits, fees and commissions are non-refundable at any time, for any reason.
You acknowledge that at the time of your intended travel date, travel restrictions or revised restrictions may still be in place and all cancellation fees and service fees advised at the time of booking will be charged if your travel arrangements need to be cancelled or postponed for any reason or you are denied entry to a state or territory. In you decline payment to the supplier on an Agency Credit Card, to the maximum extent permitted by law, you waive any claims whatsoever against your Personal Travel Manager and TravelManagers Australia for any loss as a result of the suppliers failing to provide the services paid for due to supplier insolvency.
You are also responsible for all medical & travel-related documents requirements required by state, federal or international authorities that allow entry or exit into their state, territory, return to Australia or overseas travel from Australia to another country. Elyse Palmer and TravelManagers Australia are not themselves a transport, tour, event or accommodation provider. They act only as an agent for those service providers and as an agent are not liable for any loss or damage suffered in connection with the non-delivery of a travel product; nor are they liable for any breach of obligations by any third party travel providers.