Traveling is an important part of our lives and it helps enlighten as well as rejuvenate us! That’s exactly what I want to help you achieve with your upcoming travel. My name is Gail Hughes, your Personal Travel Manager and I am here to help you find your unforgettable travel experience!
I am specialized in offering tailor-made African Safaris! I’ve been working in the industry for more than 15 years, I’ve travelled extensively through Africa, visiting Kenya, Tanzania, Zanzibar, Zimbabwe, Zambia, Botswana & South Africa. I know how to find the right safari experience for every customer. Not only that, but I can easily book any travel to any destination worldwide in no time.
I have already helped many people find their ultimate travel destination, and I am here to help you as well.
I understand how challenging it can be to figure out your upcoming vacation spot. You need to find something that suits your entire family. And at the same time, you want to enjoy a variety of activities and immerse yourself in the local culture. I understand all of that, and I’m always doing my best to figure out the right destination for each customer.
Value is extremely important, and that’s why I am always focused on offering only the best results to each customer. I take my time to meet with each customer. Before I find a travel destination, I want to know more about each person I work with. This helps make the entire process a lot more personal, and as a result, I can easily craft unique holiday packages.
I always consider all factors such as your preferred travel style, the experience you are looking for as well as fitting it within your budget. By doing that, I make the process a whole lot easier, and the return on investment can be astonishing in this regard.
Rest assured that I am always here for you, right from the time planning starts until you come back home. I can also offer any advice or support via phone if needed.
If you need an African Safari or you want to enjoy a great, relaxing and rejuvenating vacation alone or with your loved ones, contact me right away. I will use my knowledge and expertise to craft the best holiday package that stays within your budget!
Trip Planning Process
Let’s meet & talk travel
Firstly, I want to get to know you. What thrills you and warms your heart? Once I have all the important information from you like who’s traveling, where and when you would like to travel, the experience you are after, mode of transport and the budget you have in mind. Then the brainstorming begins to make your dream holiday become a reality.
It’s all in the planning
After our initial meeting or call, I’ll begin planning your adventure, which I know you will love. I will check all the important things, such as flights, transfers and availability before putting together a detailed itinerary of what you can expect to experience on a day to day basis as well as a costing for your consideration
To tweak or not to tweak!
I’ll give you a few days to read through the itinerary and then touch base with you either over the phone, on Skype or over a coffee. You can then let me know what delights you or what did not impress you, let’s work together to make it perfect for you! I need you to be absolutely thrilled with the result.
The Go Ahead
Once you give me the go ahead, I will ask you to complete my online booking form with all your relevant information. I will then go ahead and book in all the flights, accommodation, transfers and experiences and send you the deposit invoice. This will also be followed by a detailed Pre-Departure Guide which will help you prepare for your adventure, no matter where you are going.
Getting ready to go
Final payment is generally due 60 days prior to departure.
As time draws near, I will start to prepare your Travel Pack which is filled with all the necessary travel documents from vouchers, E-Tickets and a final detailed itinerary and other travel goodies. If you are travelling with a Smart Phone, I can give you access to our Travel App, full of features such as a secure locker to store important documents such as a copy of your passport. Travel Guides for countries around the world, things to see & do, you can also book additional days tours/experience whilst you are travelling, weather and currency guide, plus direct access to me via a call or email.
Your travel pack will be ready three weeks prior to your departure, giving us enough time to meet up once again, run through the documentation and I can answer any last-minute questions for you!
Prior to you leaving for your adventure, I reconfirm all accommodation, transfers and day tours to ensure everything is the way it should be!
And now your adventure begins, I am here for you 24/7 whilst you are travelling in case of those unforeseen circumstances, no matter what the time, I will answer my phone!
Sadly, all good things, must come to an end and as you head home. I will give you a couple of days to get back to reality before I touch base with you. I will also send you a quick, online Feedback Survey because as a valued client, your opinions of my services are extremely important in helping me to improve the standards and quality of future services.
After that, I would love to stay in touch, please sign up to my newsletter so you can stay up-to-date on the latest news and specials.
South Africa including Cape Town, Johannesburg, Kruger National Park, Sabi Sands Private Game Reserve, Garden Route, Knysna, Plettenberg Bay, Port Elizabeth, Jeffrey’s Bay, Durban, Drakensburg Mountains.
Botswana including the Okavango Delta, Linyanti Reserve, Chobe National Park
Zimbabwe including Victoria Falls, Hwange National Park, Mana Pools National Park, Matopos Hills
Zambia including Livingstone, South Luangwa and Lower Zambezi National Park
Tanzania including Arusha, Tarangire National Park, Lake Manyara, Ngorongoro Crater, Serengeti National Park, Lake Victoria, Zanzibar, Stonetown
Kenya including Nairobi, Laikipia, Amboseli National Park, Masai Mara National Park
Indian Ocean Islands including Mauritius and Reunion Island
Malaysia : Kuala Lumpur
New Zealand : North and South Island
South Pacific : Fiji – Coral Coast and Denarau Island
Philippines : Manila, Cebu and Bohol
On my bucket-list
Canada, Cook Islands and Italy!
It’s your holiday so I will spend time getting to know you and make sure we tick all the boxes to create your dream holiday to suit your style of travel, the experience you are looking for whilst keeping it within your budget.
I believe customer service is paramount and I love attention to detail.
I offer flexible working hours to suit you, we can meet early morning, after work, weekends in the comfort of your home or over a coffee.
Whilst you are travelling, I am available 24/7 should you need me. I will always be a phone call away.
My goal is to ensure that every one of my clients enjoys a tailor made holiday that not only meets but far exceeds their expectations.
✔ Tailor-made safaris
✔ Family holidays
✔ Multi-generation holidays
✔ Solo travellers
✔ Destination weddings
✔ Photographic Journeys
✔ Golfing holidays
✔ Adventure holidays
✔ River Cruising
✔ Small group tours
✔ Food & Wine tours
✔ Travel Insurance
Take a look at these inspirational itineraries and some of my favourite places to stay.
South Africa – for its diversity of landscapes, cities and cultural, outstanding wildlife and good value for money
Botswana – the unique Okavango Delta, the zebra migration in the summer months, outstanding game viewing
Namibia – purely it landscapes and phenomenal wildlife
Zambia – the mighty Victoria Falls, the Devil’s Pool and walking safaris in South Luangwa
Zimbabwe – the mighty Victoria Falls, outstanding game viewing in Hwangwe National and an array of activities in Mana Pool
Kenya – choices of activities and wildlife
Tanzania – the migration, open plains of the Serengeti and the local culture.
Rwanda – the gorillas, the history and the people
Uganda – the gorillas and the wildlife