“I am a journalist and often have to put together complex last minute trips to different parts of the world. Discovering Karin Evert was the best thing that has happened to me in a long time. She has organised flights and hotels in Eastern Europe and England with a week's notice, getting far better rates than I was able to find in trawling the Internet. Being able to hand the whole problem over to her lets me get on with the job of contacting talent and sorting out the story. Almost more importantly I have been able to call her day or night when things go wrong overseas, as they did in the frek storms that hit Europe over Christmas 2010. Her calm voice saying Let me just see what I can do, stopped my panicing when my flights were all cancelled. I cannot imagine now travelling without her help.”
Belinda H, journalist
“While planning a complicated OS trip, my friend and I were referred to Karin . How glad we were! She not only planned and costed all the components of our trip (air travel, European train tickets, hotel accommodation, B&Bs, car hire and so on) but advised on lots of other incidentals as well (visas, for example, travel insurance; whether the rooms were small or if there were winding stairs to navigate with suitcases which could be a problem). Karin also checked out websites and sent us links to hotels and homestays, so we could have a look before deciding on the options. But the true test of a good travel adviser and agent is when things don't go according to plan while away. A quick text message to Karin (and her almost immediate response by telephone, despite it being in the middle of her night) soon sorted things out. And the service didn't stop there either. Once home, Karin followed up with a request for a debrief, wanting to know if things could have been done differently, and if the levels of service measured up to our expectations. I have travelled quite extensively in the last few years and have used other travel agents who I thought were competent enough. The difference is that Karin has an intuitive notion of what her clients want, and is prepared to put in the extra effort to make sure that happens."”
Averil L, editorial consultant
“Karin has provided us with professional, reliable and timely travel arrangements for many years. Karin is great to work with, exploring alternative ideas that we hadn’t thought of, to achieve the best deals. Her friendly approach takes the stress away and at a cost efficient price. During the Covid lockdown we were particularly appreciative of Karin’s incredible hard work in recovering various fares for international travel and tours which did not go ahead. ”
Cynthia & Terry - Essendon, Vic
“Karin, Thank you so much for your excellent client service in booking our adventure to Europe. I came to you on a friend's recommendation, I had parts I had already booked, needing to connect to a big birthday group booked by another agent and I had gaps for you to solve. We appreciated how you handled it all with no fuss, with quick response times, clear options and the outcome connected perfectly. Being able to rely on your travel documents was really noticeable when whilst I was away I needed to change some bookings made by the other agent to find the local contact numbers etc missing.... yours were always complete. We had a such a great time - walking part of the Camino de Santiago was a life highlight.”
Jill Tanner. Murrumbeena
