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A Personal Travel Manager’s South Africa Experience

A Personal Travel Manager’s South Africa Experience

Why Personal Travel Manager Lauren Oliver said Yes to Mega Lekker South Africa?Game Drive in South Africa

For those of you that know me well, you’ll know I’ve been in the travel industry for nearly 20 years. For the first 14 of those, I travelled extensively, but six years ago I embarked on the motherhood journey  so that naturally shifted my focus to travelling with my girls rather than exploring destinations in the same way I once did.

So, it had been quite a while since I’d said yes to an educational trip for agents. When I was invited by Adventure Destinations to join the 2026 Mega Lekker South Africa educational, it was simply too good to refuse.

What really appealed to me about this itinerary was  that there were 10 other groups of Australian and New Zealand agents all travelling different routes around the country. We shared photos and videos along the way, and then came together at Sun City Resort for a conference, trade show, a presentation evening (where each group showcased their journey), and what turned into a very competitive South African trivia night. We got every question right… but it all came down to a dance-off and it was fair to say, one of the other teams absolutely nailed it.

I learnt so much on this trip. I’ll admit, I had some preconceived ideas about safety in South Africa, and they were well and truly put to rest. Don’t get me wrong just like anywhere in the world, there are areas you wouldn’t walk alone but as a traveller, with the right planning (which is where I come in), you are always in safe hands. You’re not put anywhere that you’d feel uncomfortable or unsafe.

The itinerary Adventure Destinations put together for our group was incredibly diverse. It’s probably not one my typical clients would follow exactly, but that’s the beauty of it. I experienced a wide range of travel styles and standards, which means I now know exactly who each type of experience is suited to. Our focus was on the KwaZulu-Natal province (or KZN for short).

So now, let me take you on a bit of a journey through my experience…


Day One – Two

We flew with South African Airways. They operate a five times a week from Perth, with connections from all major Australian gateways, including Melbourne, where I departed from.

We travelled in Economy Class, which was surprisingly spacious (helped by the fact it was an older aircraft). The inflight entertainment wasn’t great, in fact, it wasn’t working on the way over, but the service was fantastic. I was exhausted anyway, so I slept for most of the flight. They do have new aircraft on order, so there will be some very fresh cabins coming soon. There are also whispers (and I mean whispers) of additional routes from Australia… and honestly, I’m just here hoping for a non-stop from Melbourne.


Drifters Overland Tours Truck

Upon arrival in Johannesburg, we were taken to the Federal Air lounge to freshen up and take a look at their aircraft. Federal Airlines offer charter flights and shuttle services to regional destinations across Africa which are  perfect for those short on time and wanting quick access to places like Kruger National Park, Madikwe and Marakele.

Then it was time to meet Chris, Duncan and our Drifters Overland truck, affectionately nicknamed “The Greenhouse” thanks to its large windows and lack of air conditioning.

Yes, it was warm when we were stationary, but honestly, air conditioning wouldn’t have worked in that kind of vehicle. In Africa, you want the windows open. You want to see everything, hear everything, and even smell the bush. Closing yourself off from that would take away from the experience. But if you’re travelling in summer  just know, it’s going to be warm.

That said, I absolutely loved it. Especially the views from our “Greenhouse”.


We drove from the airport to the Drakensberg Mountains. Along the highways, I was surprised how much it reminded me of Australia. I could have been driving up the Hume from Melbourne… except there was no Australian roadkill, and far fewer potholes.

It was about a four-hour drive, but we stopped regularly. The roadhouses were great, clean bathrooms and snacks if needed. One of the best parts of travelling in the truck is that it comes with a fully equipped kitchen, so we stopped for lunch overlooking Sterkfontein Dam while Chris and Duncan made us fresh wraps. Everyone pitched in, not because we had to, but because that’s just what you do.


Tugela Gorge Hiking Trail, South Africa We spent the next couple of nights in the mountains at AHA Alpine Heath Resort. I’d say this property is best suited to domestic travellers or self-drive itineraries. The rooms were fully self-contained, there was a great restaurant onsite, and we enjoyed a lovely boma dinner.

The highlight for me here was our hike to Tugela Gorge. The scenery was incredible. It’s a moderate walk (around 4.5–6 hours), and due to the heat along with a few in our group needing to turn back we didn’t quite make it to Tugela Falls. But it was still such a great experience. Just make sure you’re prepared; the terrain is uneven, and the weather plays a big role. If you do make it to the end you’ll be rewarded with stunning views of the 948m high Tugela Falls, the world’s second-highest waterfall


Day Three

From the Drakensberg, we headed to the Midlands, visiting the Nelson Mandela Capture Site and museum. It was such a powerful experience. The sculpture is incredible, and the museum is full of meaningful detail. Along the way, we stopped at some fantastic farm shops with great coffee and beautiful local produce.

That evening, we stayed at ANEW Hotel Hilton  a charming Tudor-style property with a great restaurant. A really nice stopover point between the mountains and the coast.


Day Four

We stayed in Umhlanga, which was such a beautiful seaside location. Living inland, I always appreciate being near the ocean when I travel. Our accommodation at The Capital was spacious apartment-style living — very comfortable.

The real highlight though was our evening at The Oyster Box Hotel. We did a site inspection and saw several room types, and ended the evening with a hosted dinner, It was amazing.

The following morning, I went for a sunrise walk along the promenade. (See… safe!) There were plenty of people out walking and running, and watching the sunrise over the Indian Ocean, with dolphins passing by and the lighthouse in the background, was pretty special.


Day Five – Six

boat safari in South Africa's iSimangaliso Wetland Park

From here, we headed into more wilderness areas, travelling north to St Lucia; the gateway to the UNESCO-listed iSimangaliso Wetland Park.

This area is famous for its hippos, which wander into town at night to graze. It can be dangerous if you’re not aware, but realistically, as a traveller, you’re not out wandering around at night anyway. As long as you respect wildlife and use common sense, you’ll be fine.

This was our first real wildlife experience,  a game viewing cruise on the estuary. We saw loads of hippos, a few crocodiles, and plenty of birdlife.


Next up was our camping experience at Cape Vidal, and yes, I’ll admit, I was a little unsure at first.

But honestly? It was great.

We had two-person canvas tents with stretcher beds and foam toppers. We brought our own sleeping bags and pillows (which were later donated to a local village). The campsite had powered sites and proper shower facilities, and it was just a short walk to the beach. You do need to be mindful of wildlife; we heard monkeys overnight, and there are hyenas in the area,  but again, common sense is key.

What I loved most was the camaraderie. Setting up camp together, cooking a boma dinner, and sitting around the fire with a glass of wine, it was such a special experience.


Day Seven -EightGiving to the locals at Dukuduku, St Lucia

The next day, we visited a local village where we experienced a traditional Zulu cultural show. I may or may not have been “married” to a Zulu (briefly!) and attempted the traditional dancing ; which definitely requires a good hamstring stretch beforehand.

Afterwards, we donated our sleeping bags and supplies before heading to Sungulwane Game Lodge.


Cheetah at Sungulwane Lodge in Munyawana Conservancy, KwaZulu-NatalSungulwane was my wow moment.

Set within the Munyawana Conservancy, this intimate Big 5 safari lodge completely blew me away. With only eight private rooms, it feels incredibly personal. There’s a waterhole right at the lodge where animals come to drink, warthogs running around, wildlife just going about their day.

The lodge includes two game drives daily and all meals.

On our very first game drive, we saw buffalo, lion, rhino, giraffe, zebra, elephant, impala and wildebeest (just to name a few); I honestly couldn’t believe it.

But the real highlight? The next morning. We came across two female cheetahs with their cubs, plus an orphan they’d taken in. Watching them play right in front of us… I had tears in my eyes.


Day Nine – TenAfrican Wild Dog photo captured on a game drive from Rhino Ridge, in the Hluhluwe-iMfolozi Park, South Africa

From Sungulwane, we moved to Rhino Ridge in Hluhluwe iMfolozi Park for one night. The setting is spectacular, overlooking the reserve, but the weather wasn’t on our side so wildlife sightings were limited.

That said, the evening was unforgettable, we celebrated a birthday, and the staff sang and danced as they brought out the cake. The energy and joy were incredible.

The following morning, we squeezed in a quick game drive and I saw Hyena and African wild dogs for the very first time. Their markings are amazing, and watching the pups play was something special.

A quick tip: if you’re planning a safari stay, aim for three nights. Two is the bare minimum, otherwise you just don’t get enough time to fully experience it.


We then flew from Richards Bay back to Johannesburg.

Johannesburg often gets a bad reputation, but like any major city, it’s about knowing where to go. While our planned city tour didn’t go ahead, we were lucky enough to join local guide Bongani “King Mamba” on a walking tour of the street art scene  and it was fascinating.


Day Eleven – Thirteen

Our final stop was Sun City Resort, where all the agent groups came together.

We stayed at The Palace of the Lost City, yes, the one from the Adam Sandler Film Blended. It’s over-the-top in the best way; grand, detailed, and completely unique. And the breakfast? Hands down one of the best I’ve ever had.

The conference itself was incredibly valuable. We met with over 50 suppliers; lodges, hotels, airlines each presenting their product.

I came away with a completely fresh perspective on South Africa and a wealth of knowledge. Whether it’s families, budget travellers, luxury seekers, or those wanting specific wildlife experiences there truly is something for everyone.

The only downside? It’s left me wanting more and I cannot wait to get back.

So, if South Africa has been sitting on your bucket list but you’re not sure where to start reach out. I’d absolutely love to help you experience this incredible destination for yourself.

Take a look at some highlights from our journey in the video below.

Lauren Oliver
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