About me

Hi, I’m Patty. With over 19 years of experience working in the travel industry, I’ve gained a comprehensive knowledge to provide my clients with the best travel options. Piecing together all the intricacies that come with the travel puzzle is my speciality. Whether you’re looking to book an organised tour or an individual itinerary, I strive in delivering the exact holiday my clients are after. Being self-employed and aligned with Travel Managers enables me to offer a truly personal service that is tailored to my clients.

I enjoy turning people’s travel dreams into reality, with dedication in making worldwide travel arrangements as convenient and as flexible as possible. I offer you a friendly one stop shop for all your travel needs. I pride myself on exemplary service, total professionalism and altogether superior value.

Having a personal travel manager is just like having a personal trainer or hairdresser, you trust a professional who can ensure that you’re making the best decisions with your travel.

Where I've Travelled

My endeavours in this industry have taken me far and wide which will allow me to provide you with an expert opinion, some of these places include…

Hong Kong
South Korea
Republic of Ireland
United States
New Zealand
United Arab Emirates

One of my favourite experiences includes swimming with whale sharks off the coast of Cancun.

I have also partaken in several personal adventures with my family. These journeys have provided me with the experience and knowledge needed to plan an independent exciting holiday for families that they will truly remember.

I’ve hosted group tours to Italy and UK & Ireland

Destinations I'm Passionate About

Italy is my favourite country in the world. However, I am little biased as my parents are Italians. The country is rich in culture, never-ending history, layback lifestyle, fantastic shopping and of course the food! I’ve travelled through Italy, independently, on a tour and with my husband and children. Using rail, bus, car and have cruised the Amalfi Coast, the Italian Riviera, Cinque Terre, Lake Como and Lake Maggiore. Have also been to Sicily and Sardinia.

Services I Provide

I offer a full travel service and specialise in a number of areas including: –
Leisure Travel
Group Travel
Car hire
Ocean Cruising
River Cruising
Escorted Coach Tours
Small Group Tours
Day Tours
Rail Tickets and passes
Rail Journeys
Adventure Holidays
Special Events/Sports/Theatre tickets
Ski Packages
Frequent flyer bookings
Family holidays
Travel Insurance – family, single trip and annual policies

There is a saying “without a travel agent you’re on your own”, well it’s true. Book all your travel arrangements with me and you will have peace of mind. Know that if something goes wrong I’m only a phone call away and available 24/7. Call me, who knows the ins and outs of your holiday instead of speaking to call centre employee.

Be inspired, discover fascinating destinations and read our top travel tips

Be inspired, discover fascinating destinations and read our top travel tips
View the latest Inspired Magazine
Patty Poutanen
Based in Redlynch, QLD
Trading Hours
Business hours: 9.00am - 5.00pm Monday to Friday (with flexibility for urgent travel)

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My memberships, accreditations and accolades



APT Travel Group VIP Agent

Peace of Mind Peace of mind