Samantha Pepper – Schedule of Fees

Travel starts long before you leave home. Whether it’s for a holiday with loved ones, a bucket list adventure or your next business trip, researching and booking all your arrangements can be time consuming and overwhelming. Leave that to me, your personal travel manager.

Service Service Fee (incl. GST)
    • Travel Commitment Deposit*
$275.00
    • International Booking fee.
$250.00 Per person
    • Domestic Booking fee.
$75.00 Per person.
    • New Zealand/ Trans Tasman/ South Pacific/ South-East Asia.
$110.00 per person
    • Air booking changes after tickets have been issued
From $75.00 per person
    • Domestic Air Booking other countries
$75.00 per person
    • Frequent Flyer Award Redemption Domestic
From $55.00 per person
    • Overseas originating travel
From $80.00 per person
    • Visa Processing Fee
$80.00 per person, per visa
    • After Hours Service (weekends and 5pm-9am weekdays)
$120.00 per hour. Min.
$60.00
    • Booking Cancellation
Commission & booking fees
charged are non-refundable.
    • Travel Insurance claim statement (If insurance not purchased
      through TravelManagers)
$150.00 per claim
    • Refund Processing Fee
$55.00 per hour. Min. 1 hour

 

Your Travel Commitment Deposit, what it is and how it works.

 

Travel Deposit: $275.00 per trip or destination

As your Personal Travel Manager, I am here to make your journey feel effortless from the very beginning. I combine insight and experience, with up‑to‑date knowledge and genuine passion to ensure you enjoy a smooth, informed and rewarding travel experience at every stage.

Travel has changed significantly in recent years, and there’s now much more to consider when planning a trip. That’s why I’m here – to guide you through the process, simplify the details, and create a personalised itinerary that reflects your needs, preferences and travel style.

To maintain a high level of service and give each booking the attention it deserves, I take on a limited number of travel files each month. This allows me to work closely with clients who are committed to partnering with me throughout their planning journey.

How it Works:
When you choose to engage my travel management services, a non‑refundable Travel Commitment Deposit is required before any research, itinerary design or quoting begins.

A “trip” is defined by the travel arrangements required for your travelling party. 

For example:
• If four travellers are flying on the same dates, staying in the same room and booking together, one deposit applies.
• If two of those travellers require different flights, separate rooms, longer stays or book at different times, a second deposit is required.
• If the same travellers are visiting multiple countries or continents, a deposit applies per destination.
• For groups of 10 or more, a minimum deposit of $1,000.00 applies.
• Tailor‑made independent trips of two weeks or longer require a minimum $550.00 deposit.

 

This deposit:
Secures your dedicated planning timeslot, ensuring I can prioritise your itinerary and give it the care it deserves.
Is fully credited towards your final trip balance when you proceed with the booking.
Is not an additional fee on top of your trip cost.

If you decide not to proceed with the trip in full through me, or if the trip is cancelled, the deposit remains non‑refundable. It may be transferred if your trip is postponed due to travel restrictions or unforeseen concerns (such as border closures or hotspot declarations).

Professional Service fees outlined above may be applied with discretion to your booking. These fees are charged to cover time, research and support for the duration of your itinerary planning through to travel. All deposits, commissions and fees are non-refundable. Prices are per person unless stated otherwise. These amounts above are in addition to supplier charges. For further information, please see our terms and conditions.

Your personal travel manager