I have worked in various roles within the Travel Industry since 1988, ranging from specialist niche travel companies, wholesalers and retail travel agencies both in Australia and the UK.
I work closely with my clients to ensure each aspect of your journey is memorable for all the right reasons. I understand that not everybody can make it to their local travel agent so I am happy to work around your busy lifestyle to help plan your getaway at a convenient time that suits you.
I manage the booking process from start to finish and am available 24/7 whilst you are travelling to help in the event of an emergency.
I live on the outskirts of Sydney surrounded by the bush with my husband and 2 kids who’ve grown up with my business, I know what it takes to get a family out the door on a relaxing holiday, we have tested the waters and travelled with them as toddlers and now they really get excited about being involved in the planning process too. I love getting families #BeyondtheResort to experience the culture and full immersion of whatever destination they’re travelling to.
When I’m not busy designing itineraries I spend my time exploring new and exciting travel destinations and delving into the nitty gritty of WHY you should visit a particular country. Rather than selling cookie-cutter itineraries straight from a suppliers brochure, I enjoy finding unique experiences and adding a personal touch to each itinerary once I’ve met with my clients in person and understand what you’d like to get out of your time away.
I am also an active member of the NSW RFS which keeps me busy during the fire season, and being completely mobile affords me the flexibility to work around my RFS shifts and other family commitments.
I have travelled extensively through South East Asia, the Pacific Islands, Australia and Europe and have left parts of my soul in every African country from Ghana to South Africa.
Trekking to Everest Base Camp in Nepal was a huge accomplishment as was immersing myself in the Nepalese culture for a month.
Be it a trip of a lifetime, family holiday, simple flights only, corporate travel arrangements or a special interest group, I pride myself on tailoring the best itinerary for each individual. Whilst the internet is a great research tool when planning your holiday, nothing beats working with your own Personal Travel Manager. Let me do the hard yards when it comes to booking and managing your journey giving you peace of mind from start to finish.
SPECIALITIES
I recently said to Greg who washes my dog, “of course I could do this myself, but I’m paying you to do it properly and professionally!” Holidays are supposed to be relaxing, so let me do the hard work for you. I’ll design a package just for you. And while you’re away, if something changes or goes wrong you aren’t alone, my app has a “CALL MICHELLE” button so that you can contact me for assistance. I once unlocked an apartment door in Rio from my bed in Berowra!
I live and work in my local community. Nothing makes me smile more than when the phone rings and a new enquiry says ‘…. said I should call you to help with my travel plans’. I have even been known to have a client consultation in the pasta aisle at the local supermarket!
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