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Flying with Philippine Airlines

Flying with Philippine Airlines

Flying with Philippine Airlines from Brisbane to Manila: Comfort, Culture, and Value in Economy Class

Introduction:

Considering a direct flight from Australia to the Philippines and wondering what to expect from Philippine Airlines’ economy class? Here’s everything you need to know about the journey—from comfort and service to insider tips and unique perks—based on my recent experience flying Brisbane to Manila and back.

Quick Summary:

– Spacious A321neo aircraft with thoughtful amenities in economy class

– Friendly, attentive crew with distinctly Filipino hospitality

– Full-service meals (including tasty vegetarian options) and complimentary beverages

– Great for group, leisure, and business travellers with flexible seating and baggage options

– Philippine Airlines is Asia’s oldest carrier, with extensive Australian connections and generous baggage policies

Philippine Airlines Background: Asia’s First and Longest Operating Airline

Philippine Airlines (PAL) commenced commercial operations in 1941, earning its place as Asia’s first and longest-running airline. PAL connects Australia to the Philippines via four main ports:

  • Sydney: Daily flights with a tri-class A330-300 (Business, Premium Economy, Economy)
  • Melbourne: 5x weekly, also A330-300
  • Brisbane: Daily flights on the bi-class A321neo (Business, Economy)
  • Perth: 3x weekly, also A321neo

From Manila, PAL offers onward connections to North America (A350 and B777) and multiple island destinations within the Philippines via multi-stop itineraries.

Business class and eligible Mabuhay Miles members enjoy lounge access at:

  • Sydney: The House
  • Melbourne: Marhaba Lounge
  • Brisbane: Qantas Lounge
  • Perth: Aspire Lounge
  • Plus Mabuhay Lounges across the Philippines

Free Baggage Allowance:

  • General international: Economy 30kg, Premium 35kg, Business 40kg
  • To/from USA & Canada: Economy (2x23kg), Premium (2x25kg), Business (2x32kg)
  • Select itineraries may qualify for a Stopover Paid by Carrier (STPC), with overnight accommodation, meals, and transfers if layover exceeds 8 hours

First Impressions: Boarding the A321neo in Brisbane

Stepping onto the A321neo, I was immediately struck by how well-appointed the cabin felt. There’s more legroom than I’ve come to expect in economy, and every seat is prepared with a blanket, a pillow, and an amenity kit—a thoughtful touch for long-haul travellers. The crew greeted everyone with warm smiles and a genuine, helpful attitude, setting a welcoming tone for the journey.

In-Flight Dining: Tastes and Service that Stand Out

A highlight for me was my pre-ordered vegetarian meal on the overnight Manila–Brisbane return: noodles paired with a rice paper roll, both surprisingly flavourful for economy class. Philippine Airlines is a true full-service carrier, with meals and complimentary alcoholic beverages in all cabins. Enjoying a crisp glass of white wine with dinner made the journey feel more relaxing and personal.

Comfort and Entertainment: Designed for Rest and Enjoyment

I found the seats to be exceptionally comfortable for the class, and the cabin (including the toilets) was kept spotless throughout the flight. The entertainment system offered a wide selection of movies and TV, including “Heart of the Nation”—a unique, Filipino-produced safety video that weaves in culture and excitement for the destination.

On the daytime flight from Brisbane, the crew closed the window blinds after lunch, subtly encouraging everyone to rest. Details like this, along with frequent rubbish collections and thoughtful touches, show PAL’s attention to passenger comfort.

Service and Atmosphere: Filipino Hospitality in Action

The mood on board was relaxed and friendly, thanks in large part to the attentive crew. For example, after I’d asked for water twice, my flight attendant began bringing me extra water unprompted. This level of proactive service is rare in economy class and made a genuine difference to my experience. It’s these small gestures—rooted in Filipino hospitality—that set PAL apart.

Who Is This Flight Best Suited For?

Whether you’re heading to the Philippines for a holiday, business trip, or as part of a group, PAL’s Brisbane–Manila route is a solid choice. Their Group Travel program offers perks for travel agents booking 10 or more, and the myPAL website allows pre-payment for preferred seating (forward, extra legroom, emergency exit, aisle). The “Seat Select Neighbour-Free” option—even booking extra seats beside you for more space and privacy—is a rare and valuable offering in economy.

Practical Tips and Insider Advice

  • Aircraft and Cabin Choice: Brisbane/Perth flights use the A321neo (Business, Economy), while Melbourne/Sydney routes feature the larger A330 (Business, Premium, Economy). Consider upgrading your experience based on your preferred amenities.
  • Connections: Manila is a major hub, with PAL offering onward flights to North America and the many beautiful islands within the Philippines.
  • Baggage: All tickets from Australia include free baggage allowance; check the specific policy for your route and cabin.
  • Lounge Access: Take advantage of lounge access if eligible, especially for layovers.
  • Booking: Use myPAL for advance seat selection, meal requests, and to explore “Neighbour-Free” seating for added comfort.

Frequently Asked Questions (FAQ)

 

Q: Is Philippine Airlines a full-service carrier on Australian routes?

A: Yes, PAL offers full-service flights from Australia, including meals, beverages (alcoholic and non-alcoholic), and checked baggage.

Q: Which airports in Australia does Philippine Airlines serve? 

A: Sydney (daily, A330-300), Melbourne (5x weekly, A330-300), Brisbane (daily, A321neo), and Perth (3x weekly, A321neo).

Q: How is the economy class comfort compared to other airlines? 

A: PAL’s economy cabin offers generous legroom, fresh amenities, and attentive service that stands out among full-service carriers.

Q: Can I pre-select my seat or book extra space? 

A: Yes, via myPAL Seat Select, including “Neighbour-Free” where you can reserve up to three empty seats beside you.

Q: What’s the stopover hotel policy in Manila? 

A: Some longer layovers (8–24 hours) may qualify for a complimentary hotel, transfers, and meal, subject to eligibility.

If you’re looking to book a trip to the Philippines…

Hello I’m Bernadette, your personal travel agent with TravelManagers where I’ve taken my extensive experience from working in corporate travel to now arranging personal holidays creating lifetime memories for my clients.

Please reach out and let’s chat all things The Philippines:

Mobile:           0491 689 870

Email:             [email protected] 

Website:         travelmanagers.com.au/BernadetteAndrews 

Happy Travels! 

Bernadette Andrews
Location
Based in North Lakes, QLD

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