About me

Many spend hours hunting online for the cheapest travel deals, only to book exhausting journeys with numerous stopovers, leaving them fatigued before even starting their cruise holiday. The modern world offers self-service checkouts, companies foregoing phone support, and services accessible solely via mobile phones. While seeking bargains is common, some cut-rate deals sacrifice customer service.

My service differs. It’s not for everyone seeking the cheapest options without considering aftercare or personal support while exploring foreign lands. If you prioritize free service over dedicated care and a reliable point of contact, my service may not align with your needs.

In the event of mishaps, those ‘bargains’ often come with limitations, lengthy call waits, and delayed email responses from impersonal agents. Unlike the distant voices on the other end, I value personal connections, understanding your needs beyond a mere transaction.

Cruise Lines International Association (CLIA) Finalist for Best Home Based Mobile Agent of the Year 2016 & 2017

Where I've Travelled

Services I Provide

I’ve been working in cruises for 20 years, specializing in creating fantastic cruise holidays, including exclusive offerings only available through TravelManagers. I work independently with cruise and coach tour companies worldwide and provide unbiased and honest advice staying updated on the latest travel trends. I mostly communicate by email allowing you to review your quote at your leisure and have everything in writing while maintaining prompt responses and providing information at your pace. Many clients express surprise and gratitude at the exceptional prices I secure for them. I dedicate extensive research to ensure superb value for your money, striving to exceed expectations. When you use my services, you’ll receive upfront and clear information, ensuring you know exactly what you’re getting and what you’re paying for, avoiding unexpected surprises or hidden expenses.

**Seychelles photos courtesy of Masons Travel Seychelles**

Comprehensive and transparent financial protection for Australian travellers.

Comprehensive and transparent financial protection for Australian travellers.
Find out more
Carl Retschlag
Location
Based in West Perth, WA
Trading Hours
Monday to Saturday by email and telephone call back service, Sunday closed

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My memberships, accreditations and accolades

CLIA

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