Melanie Carter Personal Travel Manager

“Just wanted to say a HUGE thank you for all your help in putting together our Amazing Asian Honeymoon! We had a wonderful time and everything went so smoothly. Also thankyou for reassuring me and following up when I got a little worried about a potentially cancelled flight - you eased my anxiety almost immediately and made sure i could go back to enjoying the trip!”

“As a mum of young preschoolers, my travel needs are often quite specific and complicated, particularly when it comes to air travel and accommodation. It’s reassuring to know that Melanie is in charge of our holidays because it means I can relax in the knowledge that nothing will be left to chance. Thank you Melanie for your continued professionalism, reliability and excellent service! We are looking forward to our next trip to Thailand!”

“I have used Melanie Carter as my travel agent since 2005 and been so impressed with her professionalism and assistance that I have followed her to different agencies just to have her organise my travel plans. My experience with Melanie includes her booking interstate flights, as well as overseas trips to Shanghai and Hong Kong and tours to Europe, France and Italy. I like being able to talk one on one with an agent who has had wide travel experiences and who can provide first- hand knowledge and experience to assist me, as the client, to plan the trip that most suits my needs and Melanie has done this and more. Whenever I have called or e-mailed Melanie to discuss ideas and plans she has responded and acted upon my requests on the same day and followed up these requests promptly with the information required. Through working with her over various trips Melanie developed a good understanding of my interests and needs and put me on to fabulous hotels in Paris and Rome for additional time after tours that were totally appropriate for what I required. My tours went so smoothly with her assistance that I got the travel bug! I am thrilled to hear Melanie is back working in the travel field as she set such a high benchmark of travel service that I have not subsequently found. She will be my first call when planning my next trip which hopefully will not be too far in the future.”

“We were fortunate enough to have Mel organise our honeymoon in 2008. After all the stressful planning of the wedding, we enjoyed a blissful 7 day holiday in Malaysia courtesy of Mel’s meticulous planning. We were so impressed with how professional, organised and friendly Mel was, we have since had her organise our subsequent trips to the US, Mexico and Europe. Mel has travelled extensively and knows all the best locations, tips and tricks for visiting foreign countries. Invariably, she always books our hotels in the best parts of the city that make it easy for us to get around and see all the amazing sights – and she always does so within our budget. Even if she hasn’t been to a place herself, she does all the necessary research to make sure all of our plans are perfect. Mel’s attention to detail is amazing and because she treats our itinerary as if it was her own, our travel arrangements are always perfect, leaving us to enjoy a stress-free and amazing holiday. We don’t even think twice about how we will book our holidays now and would highly recommend Mel to anyone organising any travel – it is always a pleasure to see her smiling face and know that your travel arrangements are in good hands. Thanks Mel for all of your hard work - you are hands down the best travel agent ever.”

“"Thank you Melanie for the most amazing trip of my life. Doing a 5 week solo trip through 13 different countries seemed like a hugely daunting idea but Melaine made it so easy. With all travel and accommodation booked, I was able to enjoy 5 weeks in countries I never thought I'd go to. I got to see the Northern Lights on Christmas night in Reykjavik Iceland, an experience I will neverforget. I visited so many different Christmas markets while in Scandinavia and got to have my dream of a white Christmas. Melanie was amazing while I was overseas, I got very sick at the end of my holiday and she was so supportive and organised help at the airports for my long trip home. I don't know what I would have done without that help. Thank you again for planning this once in a lifetime holiday."”

“With great pleasure, my wife and I would like to recommend Melanie as a travel manager. My wife and I were looking to book a cruise at the end of this year. We had no idea where to start. Melanie understood our requirements very quickly and provided us with a few interesting options. Right up to the last minute, Melanie was very accommodating with us when we adjusted our requirements. She did this, while watching booking deadlines like a hawk. Normally I am so used to booking our it​itineraries online, but Melanie has helped us find a dream holiday with very little effort from our side. We must also mention that we really appreciated Melani​e'​s sincerity and war​m​ attitude towards us during our interactions. We gladl​y​ recommend our friends to Melanie”

“We recently booked an overseas holiday for our family. We were thrilled with the service offered by an independent travel manager. The travel manager was able to source flights and accommodation that met the needs and budget of our family of 4. The travel documentation was forwarded to us and I was surprised to see a package addressed to our children aged 8 and 6 who would be taking their first overseas holiday. In the package were 2 colouring packs for our children to enjoy during the flight. The travel manager already had our money so she didn't need to do this to win our business. That little bit extra has left me with a happy feeling regarding the whole experience and I will definitely recommend her services to others.”

“Thank you so much for our fantastic Fiji holiday! You made the trip with two young children not just bearable but extremely fun. You had all bases covered and understood what would and wouldn't work with the kiddies. From your advice in the planing stages, to help whilst we were on holidays, nothing was too much trouble for you. To live in paradise for 8 nights was pure bliss and will not be forgotten ever!!! Again, thank you for your time, advice and support. We appreciate all that you did.”