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Whether you’re planning your annual family beach holiday, a short break with friends, or a once-in-a-lifetime epic adventure, choosing to book with an experienced personal travel manager (PTM) could transform your holiday from enjoyable to exceptional… Here’s why:
Personal travel managers live and breathe travel, and with an average of 20 years’ experience in the travel industry, they are not your ordinary travel consultants. They are genuine experts at listening to their customers, understanding their needs and then working with them to create unforgettable holidays (don’t just take our word for it). If you’re planning a trip that entails multiple destinations, complex itineraries, or special requirements, their expertise can be invaluable in ensuring everything goes smoothly.
We’re also experts at interpreting the confusing jargon and obscure acronyms the suppliers often use, so you will always know exactly where you stand. You will also benefit from the added security of the round-the-clock support which our supplier relationships provide.
When travel agents are not travelling, they are talking about travel, sharing ideas and experiences with their colleagues and attending regular supplier industry events, famils and training days. This ensures they are always up to date with the latest news, products and trends.
Many of our PTMs choose to specialise in favourite destinations or types of travel, from group touring and river cruising to skiing and safaris. As a result, their expertise is second-to-none, and you’re assured of a sublime holiday experience from start to finish.
TravelManagers’ people at the 2023 Future Fit conference
Each of our personal travel manager operates their own individual business, but they are also part of a nationwide network of hundreds of highly experienced travel professionals. This means that when you work with one, you’re tapping into the resources and expertise of many travel agents, so they can help you with even the most unusual elements of your dream holiday.
You also get to benefit from insider knowledge and hot tips that are only known to industry professionals. Whichever holiday destinations or experiences you are thinking about, chances are that at least one of our travel experts has already been there, done that, and they are happy to share their expertise with their colleagues.
Off-the-beaten-path destination – Albania
Our personal travel managers have an in-depth understanding of your individual needs and wants, desires and goals. This ensures that they can provide you with a holiday experience that’s ideal for you, and fits with your budget, timetable and personal preferences. Google can show you plenty of hotel options in Vancouver or tour operators in South America if you’re booking online, but if you want to be assured that you’re making the right choice to suit your individual needs, there’s simply no substitute for a personal travel manager.
With reliable access to the most current and accurate travel advice, your personal travel manager can tailor a personalised itinerary that may incorporate destinations and experiences you had either overlooked or avoided because of certain travel myths or stereotypes.
Take out comprehensive travel insurance for every trip you take
One of the most crucial components of any enjoyable holiday experience is ensuring that you’ve taken care of all the necessary admin requirements. Your dedicated travel agent can advise you on the importance of travel insurance and help you select a policy that suits your needs, ensuring you’re covered in case of unexpected events. They can also help you understand your obligations in terms of border controls, visa, entry requirements and health information, and offer a variety of resources and travel tools to ensure that you have covered all your bases.
Flight delays and cancellations are the new norm
Even with the most meticulously laid travel plans, things can sometimes go sideways (natural disasters, cancelled flights, lost/stolen passports…). The good news is that your personal travel manager will always have your back, offering peace of mind and round-the-clock support. If the unexpected happens while you’re traveling, they’re just a quick email or phone call away and will provide all the support you need, so you can have a stress-free holiday that you deserve.
All our expert travel agents possess exceptional problem-solving abilities, a wealth of patience and a composed demeanour, so they can effectively address any unexpected challenges that may come your way even in the most high-pressure situations. It’s often a case of who you know that makes all the difference. Our PTMs have strong relationships with a wide range of supplier partners, so whether you need help with airlines, tour operators, cruise liners, hotels or something else, they have the right connections to make things happen. Read some of our customers’ stories here.
Just like embarking on a home improvement project, the ‘DIY’ approach to designing a holiday often results in unexpected pitfalls and unforeseen expenses. You’re likely to achieve a better outcome while saving yourself time and money if you consult a travel expert.
TravelManagers is part of the House of Travel Group, which is the largest independent travel agency in Australasia. Our excellent relationships with airlines, cruise lines, tour operators and other supplier partners will ensure that you benefit from your PTM’s access to exclusive pricing and added extras such as food and beverage credits, free nights’ accommodation, and flexible cancellation policies.
At TravelManagers Australia, we are committed to protecting our customers’ funds, so rest assured your personal travel manager has multiple layers of security in place to protect you in the unfortunate event that a third-party supplier suffers a financial collapse. We believe we offer the most comprehensive and transparent financial protection in the Australian travel industry. Learn more about the various elements that comprise our ‘Peace of Mind’ guarantee.
Your personal travel manager is a one-stop shop that provides a single point of contact for all your travel-related needs. And because they are fully mobile, our travel agents can work from just about anywhere, which means they can be more accommodating to your schedule. You can plan your French villa stay over a morning coffee in your local café or discuss options for a Balinese cooking class during an evening online consultation once the kids are in bed.
Our travel agents value their client relationships immensely, and they love hearing about their clients’ last holiday experience almost as much as they love planning their next one. There are no short-lived, transactional relationships with faceless websites here – planning your first holiday with a personal travel manager is likely to be the beginning of a beautiful, long-term friendship.
These are just some of the reasons that our clients keep coming back to TravelManagers trip after trip. We’ve made it easy to search for and select the right PTM to suit you – whether it’s for cruise, luxury, family or business travel. Simply visit our website and filter your search results by location, type of travel or destination.
We at Travel Managers Australia recognise the traditional owners of the country where we live and work. We recognise and celebrate the diversity of Indigenous people and their enduring cultures and connections to the land and waters of New South Wales.
